Return Policy

At Aldebran, we prioritize your satisfaction and strive to ensure a seamless shopping experience. If you are not completely satisfied with your purchase, our Return Policy outlines the steps for returning or exchanging your product.

1. Eligibility for Returns Items can be returned within 30 days of delivery, provided they are:

• Unused, unworn, and in their original condition.

• Packaged in the original box or packaging with all tags and labels attached.

Certain items such as personal care products may not be eligible for returns due to hygiene reasons. Please check specific product descriptions for details.

2. Return Process To initiate a return:

• Contact our customer support team at returns@aldebran.com with your order details.

• Once your return is approved, you will receive a return authorization and instructions for shipping the product back to us.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. Refunds Once we receive and inspect the returned item, refunds will be processed within 7 business days. Refunds will be issued to your original payment method. Please note that shipping fees are non-refundable.

4. Exchanges If you would like to exchange an item for a different size, color, or style, please contact our support team. Exchanges will be processed once the original item is returned and verified.

5. Damaged or Incorrect Items If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. We will provide a replacement or full refund, including shipping costs, at no additional charge.

6. Contact Us For assistance with returns or exchanges, please reach out to us:

• Email: returns@aldebran.com

• Phone: +92-XXX-XXXXXXX